State Farm® Insurance Agent Kajal Pashmi

"StateFarm is a great insurance company, Kajal Pashmi and her staff Charles and office manager Gela Pahmi are TERRIBLE insurance agents. They are racist towards African Americans!!! They’ve canceled my policy without notifying me, even when they’ve received payment on time. Also raised my policy without notifying or formally informing me. I contacted Kajal and her team to get some clarification and from the moment Charles answered the phone was very rude, hostile, and unprofessional. Didn’t have a positive attitude and told me everything him and his team “ couldn’t do” instead of trying to figure out what him and his team “ can do”. Hung up in my face multiple times when called out on their unprofessionalism. This team is VERY unprofessional, lacks empathy and lacks providing great costumer skills, or the ability to communicate with their costumer professionally, let’s not forget VERY VERY racist!!! I wouldn’t dare waste my time or money with this branch. PLEASE find another location or store. DO NOT waste your money on these racist!!!"

"We've been customers/clients with Kajal and her team for years for auto and renters insurance, and have never been disappointed. We always receive attentive, responsive and honest service. The team goes above and beyond to answer your questions, provide you detailed information and options and great pricing. We can't say enough good things about this business and we highly recommend them."

"Kajal, Ravi and team were recommended to me by my real estate agent and now I can't imagine working with anyone else. In my search for a home, I've had this team check on each property I bid on for insurability and a quote. Every quote has been affordable and every interaction I've with them has been friendly, efficient and professional. Once, I even had to contact Ravi late on a Friday afternoon and he couldn't have been more accommodating. It's clear that these guys really care about their clients. Highly recommend!"

"We had a wonderful experience working with Kajal and Charles for our new insurance policy! Highly recommend especially for complex insurance needs. We bought a new home and was looking for a bundled home and car insurance. On top of this we also shopped for a liability umbrella and wanted that to cover our two rental properties (one was out of state). The many combinations naturally meant the pricing structure was complicated and a lot to digest. Luckily Charles was super on-point with all the tradeoffs for different options. He answered our technical questions promptly and precisely; this really helped us narrow down on the best plan."

"We just bought a new house and were listing our current house and had to deal with a lot of different stakeholders to make the transition happen. I'm so happy we had Kajal and Charles in our corner to handle our home insurance. Everything we need was delivered promptly with simple explanations of what the deliverables were and what was needed from us. When we forgot something Charles followed up to keep things on track. If you want a reliability, speed and excellent communication then Kajal and Charles are the insurance agents for you."

"We have been with Kajal and Charles for years and they are extremely responsive, patient, kind, and detail oriented. We recently made some complex changes to our existing insurance packages, and Charles was there every step of the way and helped us find ways to save on our premiums without us even asking! We have had an amazing experience so far and would highly recommend them to anyone!"

"I was provided this number by my realtor, who required me to provide a renters insurance to move into my new apt inSF. within an hr of calling them, I had a quote and it seemed pretty reasonable. they called me to follow up on my request and within the day the job was done. pleasure to work with the whole team and Kajal was awesome."

"My husband and I have been with Statefarm for a very long time and have always had great customer service, however most recently I worked with Charles Tanner on a few policies and he is friendly, professional, easy to communicate with and on top of it. Highly recommend he and his team if you are in need of insurance!"

"My husband and I have been working with Kajal for several years now. She and her team are very professional and quite personable. Kajal or her team would respond to our inquiries or requests promptly. We've been so happy with their services that we even moved our commercial property coverage from another insurance company as Kajal offered a lowered rate with more efficient coverage."

"Given the history of 43+ years with State Farm since 1978, our limited driving came after the retirements before the pandemic lockdown. For several years with Kajal's office, we've always appreciated her attention-driven service for our multi-driver-multi-car plan. In the most recent engagement with Ashley at the office, she helped initiate a plan review that resulted the premium reduction in our favor. We thank both of them for the pro-active and meaningful customer service. Kudos to both of you, Kajal and Ashley! Justine Lee, Customer"